Shipping Label Insurance and Claims – When ordering shipping labels on Etsy, you can choose to have insurance or coverage for your shipment. Insurance is used with some shipping methods.
To buy shipping label insurance, go to:
- Carefully follow the steps to purchase a shipping label.
- Enter the amount of insurance you want to buy under Add insurance. The amount of insurance you buy should cover both the delivery and the order’s costs.
- Complete purchasing your shipping label.
To buy a shipping mark, follow the steps below:
Enter the amount of insurance you want to buy under Add insurance. The amount of insurance you buy should cover both the delivery and the order’s costs.
Complete your shipping label purchase.
Your carrier determines the type of insurance and the amount you can insure:
- Postal Service of Australia
- Canada Post is a Canadian postal service.
- FedEx (Federal Express) is
- Postal Shipping Around the World
- Royal Mail is a British postal service.
- Postal Service (USPS)
- Insurance for ships
What kind of reimbursement is required for shipments sent by Australia Post?
On Etsy, compensation is not immediately applied to Australia Postmarks.
For certain groups of Australia Post shipping labels, Extra Cover can be purchased.
See Australia Post’s Terms & Conditions for more information about what qualifies for compensation.
Is Extra Cover available for Australia Post shipments?
Extra Cover for your shipments is available from Australia Post. You can add Extra Cover against loss or injury for up to $2,000AUD (terms and conditions apply).
How to Apply for Extra Coverage or Compensation
If an object in your shipment is damaged or missing, you must go to an Australia Post office to file a compensation claim. They can ask for additional documentation to back up your claims, such as your shipping label receipt and an order receipt.
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When an item has been missing for more than one business day, you will fill out a missing package form.
You can file a complaint with Australia Post if you need additional assistance.
What kind of coverage does Canada Post provide for shipments?
Coverage is included with any Canada Post postage purchased on Etsy, and you can buy extra content for your shipment.
What kind of insurance does my shipping label provide?
Orders from Canada Post are sent throughout Canada.
Both domestic shipping services come with a $100 CAD insurance policy.
Foreign orders are delivered by Canada Post.
Coverage for up to $100 CAD is included with Xpresspost International, International Parcel Air, International Parcel Surface, and Tracked Packet – International. Other overseas shipping providers do not have coverage.
See Canada Post’s Terms and Conditions for more information about what is covered.
Is it possible to buy extra coverage for Canada Post shipments?
Additional coverage for your shipments is available via Canada Post. You can add loss or injury compensation for up to $5,000 CAD for domestic shipping services and $1,000 for qualifying the US and international shipping services (terms and conditions apply).
What is the procedure for filing a claim with Canada Post?
Call Canada Post Customer Service toll-free at 1-866-607-6301 or go to the Canada Post website to file a claim. They will ask for some extra documentation to back up your assertion, such as your shipping label receipt and an order receipt.
You can file a claim for missing packages as soon as the expected or guaranteed delivery date has passed. Damaged or missing object claims may be filed right away.
The claims must be brought within 90 days of the date of shipping.
What kind of FedEx shipping insurance is available?
Insurance is included with some Etsy postage, and you can buy extra insurance for your shipment.
What kind of insurance does my shipping label include?
All FedEx labels purchased on Etsy come with a liability insurance policy worth up to $100.
Is it possible to apply extra insurance to FedEx shipments?
Shipsurance is a company that offers extra insurance for FedEx shipments.
How do I file a FedEx claim?
You could file a claim on Etsy if you purchased FedEx’s SmartPost® service. You must register with FedEx with all other FedEx shipping methods.
To file claims for a FedEx SmartPost® shipment on Etsy, follow these steps:
- Click Shop Manager on Etsy.com.
- Tap Orders & Shipping from the drop-down menu.
- Locate the order for which you want to make an argument.
- Within the shipping label information, click File a claim.
- Fill out the claim form by indicating the order’s impacted item(s), the reason for filing the claim, and the number.
- Submit the form.
Etsy will submit a copy of your argument to FedEx. FedEx will examine the assertion to decide whether or not it is true. If it’s payable, you’ll get a credit in your Payment account for the balance of the accepted claim.
The claim’s status will be shown in the order information.
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What kind of insurance does Global Postal Shipping provide for mark shipments?
Insurance is not included with Global Postal Shipping labels, but you can buy it through Shipsurance.
What is the procedure for filing petitions with Global Postal Shipping?
Fill out a claim form with Shipsurance to file an insurance claim.
What kind of protection does the USPS provide for shipments?
On Etsy, you can get protection for any of the postage you buy. Additional Shipsurance insurance may also be purchased.
What kind of insurance does my shipping label include?
Orders from the United States Postal Service (USPS)
Both USPS Priority Mail and Priority Mail Express come with up to $100 in premiums included at no extra charge.
Foreign orders by the United States Postal Service
For no extra expense to you, USPS Priority Mail International and Priority Mail Express International come with up to $200 in insurance.
Is it possible to buy extra insurance for USPS shipments?
Shipsurance is a company that offers extra protection for USPS shipments.
How to File a Petition with the United States Postal Service
You must file a claim with USPS for the insurance included with the shipping label you bought.
If you don’t already have one, you’ll need to make one with the USPS.
You must wait seven days before filing a claim for a shipment that has been lost in the mail. When the shipment has been marked as “Delivered,” a claim for damages may be filed.
When filing a claim with USPS, you must present the defective item, package, packaging, and any other things you got for inspection.
What kind of security is there for Royal Mail shipments?
Coverage is included with some Etsy postage, and you can buy extra coverage for your shipment.
What kind of compensation coverage does my shipping label include?
Domestic Royal Mail orders
First-class and second-class mail is covered for up to £20.00 in reimbursement.
The liability coverage for First Class Signed For and Second Class Signed For mail is up to £50.00.
Special Delivery Guaranteed by 1 PM mail includes reimbursement coverage of up to £500.00.
Orders sent via Royal Mail International.
Compensation is available for International Standard and International Signed For mail up to £20.00.
International Tracked and Signed mail are covered for up to £50.00 in damages.
Is it possible to buy extra security for Royal Mail shipments?
Additional coverage for Royal Mail shipments is not available. All Royal Mail delivery services, however, provide some form of reimbursement coverage.
How to Make a Royal Mail
To make a claim with Royal Mail, go to their website and fill out the online form.
How do I use Shipsurance to insure a package?
You can add shipping insurance for up to $5,000 USD when you buy a USPS, FedEx, or Global Postal Shipping Label on Etsy. Shipsurance Insurance Services, Inc. provides parcel insurance on Etsy. Learn regarding the laws, regulations, and limitations that apply to insurance.
The following are the prices per package for US domestic shipments and military APO/FPO/DPO addresses:
For every $100 in order value, $0.80 is deducted.
Each additional $100 or fraction thereof of coverage costs $0.80.
Rates are $1.35 per $100 of coverage, per box, for foreign shipments.
How do I buy insurance from Shipsurance?
You have the option of purchasing extra insurance when purchasing a shipping label on Etsy. To buy insurance, check the box next to Add insurance and type the amount of coverage you want. It would help if you guaranteed both the cost of postage and the worth of the box’s contents.
The cost of your insurance and any extra shipping costs are all included in the itemized list on the label purchase tab. After buying insurance for a label, the cost of insurance will appear as “Shipsurance Parcel Insurance” on your Etsy bill, along with the shipping label number.
How to Make a Shipsurance Argument
Starting on Etsy, you can file a claim for insurance bought with your Etsy Shipping Label. After that, Shipsurance is in charge of the entire operation.
If you need to cancel an order, make sure you file a claim first. After the order is canceled, you will not be allowed to file a lawsuit.
To file a claim with Shipsurance, follow these steps:
- Go to Etsy.com and log in.
- Go shopping, Manager, and pick it.
- Tap Orders & Shipping from the drop-down menu.
- You are insured if you click the order with the shipping label.
- To the right, click the (ellipsis) button.
- Select File Insurance Claim from the drop-down menu.
You’ll be taken to the Shipsurance website to complete the rest of your claim form.
Shipsurance Insurance Services handles the remainder of the procedure, and they can ask for any additional documentation during this time.
Claims must be within 120 days of the date of shipping. Before claiming a missing package, you must wait 20 days for domestic locations and 40 days for foreign places.