Customer Success Manager – Kitchen365 (Atlanta, GA)
Quick Job Brief
- Shift and schedule (Monday to Friday)
- 8 to 11 Years Experience
- Visa sponsorship
Job Description
Kitchen365 specializes in creating fast and efficient e-commerce solutions for kitchen cabinet businesses. As we experience rapid growth, we are looking to hire a Customer Success Manager based in Atlanta, GA, to support this expansion. We seek a qualified leader to build and nurture client relationships. The ideal candidate should have experience in e-commerce and the ability to help customers grow their businesses. We offer H1B visa transfer for candidates already in the USA who meet the right qualifications.
Responsibilities
- Assist Kitchen365 customers in managing their kitchen cabinet businesses online
- Serve as a liaison between customers and the delivery team to develop and enhance websites, boosting business for Kitchen365 clients
- Drive sales performance with a focus on achieving monthly revenue targets
- Prepare and update demos and quotes as part of the account management team
- Build and maintain strong client relationships
- Travel within the USA and India as needed
Requirements
- A minimum of 4 years of experience in the e-commerce industry, with expertise in building and running websites and driving online sales
- Technical education or equivalent experience is required
- Excellent communication skills, with an outgoing personality being a significant advantage
- Previous experience in software delivery, digital marketing, UI/UX, or content creation
- Prior sales experience in the Kitchen & Bath industry is a major plus
- Strong customer focus, high self-motivation, and teamwork abilities
- Strong decision-making skills in an autonomous environment
- Must be located in Atlanta, GA, and available to work in the office five days a week
The schedule starts on Monday and ends on Friday. The educational qualification should be any graduate of information technology.
